Payment Policy
At NeveReal, we strive to provide a secure, convenient, and flexible payment experience for all customers. Please review our payment policy below before placing your order.
✅ Accepted Payment Methods
We currently accept the following payment options:
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Credit / Debit Cards: Visa, MasterCard, American Express
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PayPal (recommended for international orders)
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Apple Pay / Google Pay（Tentative）
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Bank Transfer (for bulk or special orders)
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Alipay / WeChat Pay (for customers in China)
💵 Currency
All prices are listed in USD (United States Dollars) by default.
You may view prices in other currencies using our currency selector (if available), but payment will be processed in USD unless otherwise specified.
🔒 Payment Security
We use industry-standard encryption and secure payment gateways to protect your personal and financial information. Your data is never stored on our servers or shared with third parties.
⏳ Payment Confirmation
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Once your payment is successfully processed, you will receive an order confirmation email with your order number and details.
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If you do not receive a confirmation within 1 hour, please contact our support team.
❌ Failed or Declined Transactions
If your payment is declined:
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Double-check your card details and ensure sufficient funds
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Try an alternative method (e.g., PayPal or a different card)
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Contact your card provider to confirm the transaction is authorized
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Reach out to us if the issue persists
📞 Need Help?
If you have any questions or prefer to complete your purchase via manual invoice, please contact us:
📧 Email: service@nevereal.net
📱 WhatsApp: +86 18507003705
📌 Note: Orders will only be processed once payment is received and verified.
