FAQ – Frequently Asked Questions
1. Do you offer high-quality products?
Absolutely. Every timepiece we offer is carefully selected and thoroughly inspected to ensure excellent craftsmanship and durability. Whether it’s a premium homage model or a custom replica, we are committed to delivering watches that meet the highest standards in finish, materials, and function.
2. Do you ship internationally?
Yes, we offer worldwide shipping. Delivery times vary depending on your location:
3. How can I track my order?
Once your order has been shipped, we will email you a tracking number. You can track your shipment via our tracking page or directly on the courier’s website (e.g., DHL, Fedex, or YunExpress).
4. What payment methods do you accept?
We accept the following payment methods:
5. Can I return or exchange my order?
Yes, we offer a 7-day return window from the date of delivery for unused items in original packaging. Please contact our support team before sending anything back. Return shipping costs are the customer’s responsibility unless the item is defective.
6. Do you offer warranty or repair services?
All products come with a standard 6-month warranty for movement issues or manufacturing defects (excluding water damage or impact damage). If needed, we can assist with repairs at cost after the warranty period.
7. How do I contact customer support?
You can reach us anytime via:
📌 Tip:
For faster assistance, please include your order number and a description of your issue when contacting us.
